Healthcare Professionals

For your Patients with Rare and Debilitating Diseases

Ipsen Cares Logo

A comprehensive service and support program to help eligible* patients get timely access to medications and services, and support physicians in their practices.

The IPSEN CARES® program was designed to simplify the process of applying for and getting coverage for Ipsen medications. IPSEN CARES® serves as a central point of contact between you, your patients, insurance companies, and specialty pharmacies. The IPSEN CARES® program provides online and PDF forms to help your staff get patients efficiently enrolled and authorized, provides information on copay programs and other financial assistance, and helps coordinate home delivery and home injection services for certain medications.

*Patient Eligibility & Terms and Conditions: Patients who are eligible to participate (i.e. prescriptions or coverage could be paid in part or in full) in any state or federally funded programs, including, but not limited to, Medicare or Medicaid, VA, DOD, or TRICARE (collectively, “Government Programs”) are not eligible for copay assistance through IPSEN CARES®. Patients residing in Massachusetts, Minnesota, Michigan, or Rhode Island can only receive assistance with the cost of Ipsen products but not the cost of related medical services (injection). Patients receiving free starter therapy through the IPSEN CARES® program are not eligible for the copay assistance program while they are waiting for insurance prescription coverage to begin. Patients receiving assistance through another assistance program or foundation, free trial, or other similar offer or program, also are not eligible for the copay assistance program during current enrollment year.

Patient pays any amount greater than the maximum copay savings amount per prescription. Patient or guardian is responsible for reporting receipt of copay savings benefit to any insurer, health plan, or other third party who pays for or reimburses any part of the prescription filled through the program, as may be required. Additionally, patients may not submit any benefit provided by this program for reimbursement through a Flexible Spending Account, Health Savings Account, or Health Reimbursement Account. Ipsen reserves the right to rescind, revoke, or amend these offers without notice at any time. Ipsen and/or Triplefin LLC, are not responsible for any transactions processed under this program where Medicaid, Medicare, or Medigap payment in part or full has been applied. Cash-paying patients are eligible to participate. Data related to your participation may be collected, analyzed, and shared with Ipsen for market research and other purposes related to assessing the program. Data shared with Ipsen will be de-identified, meaning it will not identify you. Void outside of the United States and its territories or where prohibited by law, taxed, or restricted. This program is not health insurance. No other purchase is necessary. Offer expires December 31, 2018.

Please see individual program information for program-specific patient eligibility and terms and conditions.

Medical Information Requests

To obtain medical information related to ONIVYDE®, Dysport®, Increlex®, and/or Somatuline® Depot, please contact us by one of the following methods:

(855) 463-5127
(866) 681-1063

Report an Adverse Event

If a patient has experienced an adverse event related to an Ipsen product or has a product complaint, please contact Ipsen Biopharmaceuticals, Inc., at: 855-463-5127.

Adverse events may also be reported to the FDA at 1-800-FDA-1088 or